Get your work done in Holidario, from start to finish

Start here if you manage your own vacation rentals Follow the path from first access to operating your rentals, calendars, and channels from Holidario. 7 min read Use the Owner Pending Tasks checklist Complete an Owner account in the order Holidario expects and know which launch steps require assisted onboarding. 4 min read Find your way around Holidario in your first session Identify the active team, find your work, understand hidden modules, and verify the device before acting. 3 min read

Sign in and recover access Sign in with your own account, verify your email address, and reset your password securely. 2 min read Complete your profile and understand language settings Update your personal details and distinguish your profile language from shared team and guest languages. 3 min read Configure the team's operational language Choose the shared internal language, verify its effect, and avoid confusing it with interface or guest-content language. 2 min read Read notifications and choose how to receive them Use the active team's inbox, distinguish read from pending items, and configure email and inbox delivery for each available type. 4 min read Understand the current operational-timezone boundary Know when to verify a time because Holidario does not yet support a team- or property-specific timezone. 2 min read Check the team's time-based workflows Verify how Holidario interprets operational times before coordinating Canary Islands or multi-timezone rentals. 2 min read Understand teams and switch agencies safely Distinguish your personal account from the active team, change context, and recover access when an agency is missing. 2 min read Request another team or account Distinguish a pending invitation from a new commercial account and avoid creating duplicate teams. 2 min read Understand the plan, limits, and billing Read subscription status, interpret limits and features, review upcoming charges, and download available invoices. 2 min read Know what subscription cancellation does not complete Separate stopping subscription billing from handing over channels, data, domains, certificates, and the complete account closure process. 2 min read

Add your first property Create the physical property manually, verify it, and use listing import only when that path has been accepted for your account. 3 min read Create your first property manually Enter and verify the physical property record without relying on an OTA listing import. 4 min read Prepare the vacation-rental operation Complete the operational, legal, and guest information Holidario needs before prices and channels. 2 min read Create a property's rental operation Turn an existing property into an operational rental without duplicating the accommodation. 2 min read Set default key pickup and drop-off Configure where keys are normally collected and returned for each operation. 3 min read Review an operation and its calendar Check a rental's status, read its price and reservation calendar, and verify each stay or block from the operation page. 5 min read

Find and verify a reservation Locate a reservation by guest or period and verify its property, dates, status, and source before acting. 3 min read Create a manual or offline reservation Record a direct or phone booking without duplicating an OTA reservation, then verify channel-manager delivery. 2 min read Edit a reservation without losing channel control Correct dates, guest details, or amounts and identify changes that need additional verification. 2 min read Cancel a direct reservation Irreversibly cancel a Holidario or offline reservation while keeping cancellation separate from any refund. 2 min read Mark a reservation as a no-show Record that a guest did not arrive, understand irreversible effects, and decide whether to cancel a direct booking too. 2 min read

Add or correct OTA listing details Record the correct Booking.com or Airbnb listing before preparing its connection. 2 min read Prepare Holidario Channel Manager infrastructure Synchronize the technical property, room, and rate records required before connecting an OTA. 2 min read Check that a channel is ready for activation Complete every business and technical check before opening live synchronization. 2 min read Troubleshoot channel setup Identify whether listing details, infrastructure, pricing, or the connection is blocking progress. 3 min read

Review prices and availability before activating channels Check rates, minimum stays, reservations, and blocks before opening a live connection. 2 min read Configure the global pricing baseline Define high season, minimums, and shared rules before creating and assigning rate plans. 2 min read Create a monthly rate plan Define a base price for each month and reuse the plan across one or more properties. 2 min read Assign rate plans by property and month Fill future months without a rate and change specific periods from the assignment grid. 4 min read

Share the guest check-in link Open a reservation's signed access, share it safely, and guide the party through the correct registration order. 4 min read Record and review guest check-in details Add travellers from a reservation, correct their details, and validate the party before authority submission. 2 min read Submit guest records to the authority Validate the party, interpret the check-in widget, and confirm an individual or bulk submission result. 2 min read Manage reservation conversations Prioritize unread messages, verify guest and channel, and distinguish queueing, OTA retry, and provider acceptance. 3 min read Generate, save or print the guest information sheet Distinguish the individual PDF from batch printing and review its content before handoff. 4 min read

Prepare the SES Hospedajes connection Gather the certificate and establishment identifiers, and understand the current self-service activation boundary. 3 min read

What Holidario Channel Manager manages for you Understand what you configure in Holidario and why you do not need another provider's access or credentials. 2 min read

Resolve guest check-in link problems Recover an expired or invalid link and fix the most common guest-form blockers. 2 min read Resolve check-in submission problems Determine whether traveller data, establishment setup, or the authority connection failed before retrying. 2 min read Resolve reservation and channel-manager differences Recover a manual reservation without an external identifier or a mismatched change without creating duplicates. 3 min read Resolve message delivery problems Interpret acceptance, retry, and expiry; avoid duplicates; and recover OTA, WhatsApp, or SMS messages safely. 3 min read Understand why a reservation action is missing Distinguish permissions, property scope, modules, and states that hide or disable reservation actions. 2 min read

Ask for help with the right information Distinguish between access, operational, and provider issues, and share evidence without exposing sensitive data. 1 min read Understand why an option is missing or an action is denied Distinguish team, plan, role, resource, limit, and validation issues so the right problem is fixed without excessive access. 2 min read Contact Holidario support and understand the response Use the canonical technical channel, classify the issue, and understand which expectations are public and which depend on your contract. 4 min read